A few things you might be wondering.
Quick answers about products, setup, and everyday use.
Products & phones
Do customers need an app?
No. NFC tap opens through the phone's built-in NFC behavior, and QR scanning uses the normal camera.
Do NFCPlate products work with iPhone and Android?
Most modern iPhone and Android phones support NFC and QR scanning. NFC settings and tap location vary by model, so the QR code remains an equal backup method.
Setup & destinations
Can I change the destination later?
Managed NFCPlate products are designed so the product owner can update the assigned destination without physically reprogramming the customer-facing product.
Can NFC and QR open different destinations?
The normal NFCPlate setup sends both interactions through the same managed product destination, keeping the customer experience consistent.
Using your product
Where should I put a review stand?
Place it where the customer naturally pauses after receiving value: checkout, reception, pickup, a service desk, or another customer touchpoint.
Can I offer a discount for a five-star review?
No. Businesses should invite honest feedback without incentives tied to a positive rating or any review-gating process.
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